Use software to streamline physical processing
Headquartered in Dortmund, Germany, VOLKSWOHL BUND Lebensversicherung was founded in 1919 and today offers its private customers a wide range of products, such as life and annuity insurance covers. VOLKSWOHL BUND now services in excess of 1.3 million policyholders with access to a network of more than 13,000 brokers, insurance agents and independent financial service providers.
Challenge
Faced with new regulatory requirements for what needed to be included on customer statements, VOLKSWOHL BUND was not able to make the necessary statement adjustments using their existing software and IT platform.
Solution
In cooperation with Xerox, in only three weeks VOLKSWOHL BUND integrated Pitney Bowes Production Intelligence® Output Enhancement software to meet the new regulatory requirements. In addition this software enables documents from several sources to be combined into one print job, thus considerably boosting productivity around the dispatch of customer communications.
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Benefits
- Meet new regulatory requirements
- Significantly reduced overall costs
- Positioned to meet future changes as needed